Unofficial Guide to New York Penn Station
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Lower Level | Tracks & Platforms |
Accessibility & Elevators | Taxis
Red Cap Service | Luggage Storage | Bicycles | Parking | Shops & Restaurants | How To Get To...
Download PDF (revised January 6, 2020)
- 34th St near 7th Ave (LIRR)
- 7th Ave at 32nd St (LIRR & NJ Transit)
- 7th Ave at 31st St (NJ Transit)
- 8th Ave at 31st and 33rd Streets (Amtrak)
- Service Drive (former taxiway; closed to vehicles)
Elevators between the street and the station are located at the main entrances on 7th Avenue, on 34th Street, and on the Service Drive (the former taxiway, now closed to vehicles).
Elevators to tracks 1-12 are located at the Exit Concourse and the NJ Transit Concourse.
Elevators to tracks 13-21 are located at the Central Concourse.
The recently expanded West End Concourse has elevators to tracks 5-17.
Taxi stands are located at 7th Avenue & 32nd Street, and 8th Avenue & 33rd Street.
The taxiway between 31st and 33rd Streets has been closed to vehicles since September 11, 2001.
For Amtrak passengers who require assistance with luggage, Red Caps are available at the main Amtrak entrances on 8th Avenue and on the Service Drive, and at the Amtrak waiting area inside the station. Red Caps are generally not available at the 7th Avenue entrances.
Red Cap service is free but tipping is customary.
Amtrak offers luggage storage for ticketed passengers (contact Amtrak to confirm availability and price).
Bike share stations are located nearby - visit citibikenyc.com for locations, availability, and pricing.
Bicycle storage is not available in the station.
Food & Drink (upper level)202. Auntie Anne's Pretzels
270. Auntie Anne's Pretzels
241. Coco Moka Cafe
260. Don Pepi Deli
218. Don Pepi Pizza
215. Dunkin Donuts
230. Dunkin Donuts
264. Dunkin Donuts
214. Jamba Juice
219. Krispy Kreme
255. Penn Sushi
235. Pret a Manger
224. Primo Cappuccino
261. Primo Cappuccino
210. TGI Friday's
213. Zaro's Bread Basket
236. Zaro's Bread Basket
Food & Drink (lower level)343. Au Bon Pain
344. Auntie Anne's Pretzels
351. Auntie Anne's Pretzels
355. Cookie Cafe
354. Dunkin Donuts
346. Jamba Juice
322. Le Bon Cafe
315. Magnolia Bakery
320. Moe's Southwest Grill
312. Planet Smoothie
316. Pret a Manger
339. Pret a Manger
363. Red Mango
312. Rose Pizza
321. Rose Pasta & Pizza
327. Shake Shack
336. Tracks Raw Bar & Grill
325. Wasabi Sushi & Bento
Shopping & Services (upper level)223. Drago Shoe Repair
232. Duane Reade
328. Duane Reade
212. Hudson Booksellers
216. Hudson News
231. Hudson News
263. Hudson News
271. Hudson News
251. New York New York
252. Tourist Information (34th Street Partnership)
254. United Airlines Tickets
222. Verizon Wireless
Shopping & Services (lower level)345. Carlton Cards
328. Duane Reade
340. Hudson News
342. Hudson News
352. Hudson News
355. Hudson News
362. Hudson News
350. Petal Pusher
361. Penn Wine & Spirits
Banking / ATM (upper level)220. PNC Bank
201. Well's Fargo
Banking / ATM (lower level)347. Bank of America
Take a downtown / Brooklyn-bound 2 or 3 train to Atlantic Avenue - Barclays Center.
Grand Central Terminal / Metro-North Railroad
Take an uptown 1/2/3 or A/C/E train to 42nd Street, and transfer to the S (Shuttle) to Grand Central.
JFK International Airport
Both LIRR and NYC Subway provide connecting service to the JFK Airtrain; LIRR is faster but more expensive.
Via LIRR: Visit the ticket counter or a vending machine in the LIRR concourse to purchase tickets to Jamaica Station. Check the LIRR departures board to find a train stopping at Jamaica (most do). Speak with a ticket agent or conductor if you have any questions or concerns, and hold on to your LIRR ticket - you will need it to tranfer to the Airtrain.
Via Subway: Take an uptown E train to the Sutphin Boulevard station in Queens (which is located underground below Jamaica Station). Exit the subway station and follow signs for the Airtrain located upstairs (note: your subway fare does not include the cost of the Airtrain; you will be required to purchase an Airtrain ticket at the Airtrain boarding area).
There is no direct train service to LaGuardia Airport, but taxis and shuttle buses are available. Travelers can also take an uptown E train to the Jackson Heights-Roosevelt Avenue (or LIRR to Woodside) and transfer to the Q70 bus to LaGuardia terminals B, C & D.
Madison Square Garden
Meadowlands Sports Complex / MetLife Stadium / IZOD Center
NJ Transit offers rail service to MetLife Stadium for Jets and Giants games and other major events, and bus service to the IZOD Center for concerts and events.
Visit the ticket counter or a vending machine in the NJ Transit concourse to purchase tickets to the Meadowlands station. Take NJ Transit from Penn Station to Secaucus Junction, then transfer to a Meadowlands-bound train (or an IZOD-bound bus).
Newark Liberty International Airport
Both Amtrak and NJ Transit provide connecting service to the Newark Airport Airtrain; NJ Transit is less expensive and offers more frequent service.
Visit the ticket counter or a vending machine in the NJ Transit concourse to purchase tickets to Newark Airport Rail Station (note: this is not the same station as Newark Penn Station). After purchasing your tickets locate a NJ Transit departures board - any train with an "airplane" symbol will stop at the Newark Airport station. Speak with the conductor when you are boarding if you have any questions or concerns, and hold on to your NJ Transit ticket - you will need it to transfer to the Airtrain.
Port Authority Bus Terminal
Take an uptown A, C, or E train to 42nd Street.
Comments, or corrections?
2012-08-07 - Station diagrams used for WNYC's How To Survive, And Occasionally Thrive, In New York Penn Station, The Continent's Busiest Train Hub.
2020-01-06 - revised and updated; added new entrances and expanded West End Concourse; reformatted PDF for improved viewing on mobile phones
2014-04-13 - revised
2013-12-01 - revised
2013-05-28 - added link to CitiBike
2012-09-14 - added tracks
2012-09-10 - additional stores, etc
2012-08-16 - added elevators, restaurants, etc
2010-03-19 - fixed typo
2009-09-10 - added new entrance to New Jersey Transit
2008-10-07 - revised
The diagrams in this guide are not to scale. Some items have been distorted and others omitted in the interest of overall clarity.